Effective Date: 1 Jan 2024

Welcome to PencilCV! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

We collect the following types of personal information:

• Personal Details: Name, email address, phone number, and job title.

• Resume Data: The CVs or resumes you upload for review or optimization.

• Payment Information: We use third-party payment providers (e.g., Stripe, PayPal) and do not store your payment details.

• Usage Data: Information about your interactions with our website, such as IP address and device type.

2. How We Use Your Information

We use your information to:

• Provide and improve our CV writing and review services.

• Send order confirmations, service updates, and marketing emails (you can opt-out anytime).

• Analyze customer trends and improve user experience.

3. Data Sharing & Security

• We do not sell your personal data to third parties.

• We may share your data with trusted service providers (e.g., email services, payment processors) to fulfill orders.

• We implement strict security measures to protect your information from unauthorized access.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve site functionality and user experience.

• Analyze website traffic and performance.

• Customize marketing efforts.

You can control cookie settings in your browser.

5. Your Rights

• Request access to your personal data.

• Request deletion of your data.

• Opt-out of marketing emails at any time.

For any privacy-related requests, contact us at hello@pencilcv.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.