Terms of service.

Effective Date: 1 Jan 2024

By using PencilCV, you agree to the following terms and conditions:

1. Services

• PencilCV provides CV writing, resume reviews, and career optimization services.

• Turnaround times vary based on the service selected. Orders are typically delivered within 2-3 business days unless otherwise stated.

2. Payment & Refund Policy

• Payments are processed securely via third-party payment gateways.

• Due to the nature of our services, all sales are final, and we do not offer refunds once work has begun.

• If you believe there is an issue with your order, contact us within 48 hours of delivery for resolution.

3. User Responsibilities

• You agree to provide accurate and truthful information when submitting your resume.

• You acknowledge that our services do not guarantee a job offer but are designed to enhance your job search prospects.

• You agree not to use our services for fraudulent or misleading purposes.

4. Intellectual Property

• All CVs and resume content provided by PencilCV are for personal use only.

• You may not resell, distribute, or reproduce our materials without permission.

5. Limitation of Liability

• PencilCV is not responsible for any hiring decisions, job rejections, or employment outcomes resulting from the use of our services.

• We do not guarantee compatibility with all Applicant Tracking Systems (ATS), as employer requirements may vary.

6. Contact Information

For any questions regarding these terms, reach us at hello@pencilcv.com.

7. Changes to These Terms

We may update these Terms of Service periodically. Any changes will be effective immediately upon posting.